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Spinjo Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Spinjo Casino. Please read them carefully before registering an account, depositing funds or playing any game.
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1. Accepting these terms
These Terms & Conditions form an agreement between you and Spinjo Casino in relation to your use of the website, account services, games, promotions and any other services made available through the platform. By creating an account, accessing the website or using any service, you confirm that you have read, understood and accepted these terms. If you do not agree with them, you must not use the website or open an account.
In this article
Additional rules may apply to particular games, promotions, payment methods, competitions or other features. These rules will be displayed or made available when relevant and form part of these Terms & Conditions. If a specific rule conflicts with a general term, the specific rule will generally apply to the relevant activity.
These terms may be updated from time to time to reflect changes to the website, services, legal requirements or operational practices. The latest version will apply from the date it is published, unless a different effective date is stated. You should review this page regularly. Continuing to use Spinjo Casino after an update means that you accept the revised terms.
Eligibility and lawful use
- You must be of the legal gambling age in the place where you are located and must meet all other eligibility requirements that apply to the service.
- You must use Spinjo Casino only where online gambling is lawful and permitted for you.
- You must provide truthful, complete and current information when registering and whenever information is requested.
- You must not use the service if you are prohibited from gambling, subject to a self-exclusion arrangement or otherwise restricted by applicable law.
- You must not use the website for unlawful activity, fraud, money laundering, abuse, or any purpose unrelated to permitted entertainment and gaming.
2. Accounts and identity checks
To access certain features, you may need to create a personal account. You may generally hold only one account unless Spinjo Casino expressly agrees otherwise. An account must be registered in your own name and must not be opened on behalf of another person, business or organisation.
You are responsible for keeping your login details confidential and for all activity carried out through your account, except where the activity resulted from a failure by Spinjo Casino to protect its systems. Do not share your password, allow another person to access your account or use another person's account. You should choose a strong password and notify Spinjo Casino through the available support process if you believe your account has been compromised.
Spinjo Casino may carry out identity, age, address, payment and other verification checks before or after an account is opened. You agree to provide documents or information that may reasonably be required for these checks. Information may be reviewed using internal processes and, where permitted, appropriate third-party verification services.
If information cannot be verified, appears inaccurate or incomplete, or raises concerns about account ownership, security, fraud or compliance, Spinjo Casino may restrict, suspend or close an account. Any action will be taken subject to applicable law and the rights available to you. You must not attempt to avoid a restriction by opening another account.
Account suspension and closure
You may request closure of your account at any time. Account closure does not remove any obligations or rights that arose before closure. Spinjo Casino may suspend or close an account where it reasonably considers that you have breached these terms, provided false information, misused a service, used an unauthorised payment method, acted fraudulently, or created a risk to the platform or other users.
Where an account is closed or restricted, Spinjo Casino may review related transactions and activity. Any treatment of funds will be handled in accordance with applicable law, these terms, relevant game or promotion rules, and the outcome of any required verification or investigation.
3. Deposits, play and withdrawals
You may deposit funds only using a payment method that is registered in your own name or that you are otherwise authorised to use. Deposits must be made for genuine gaming purposes. You must not use the platform to transfer funds between people, conceal the source of money or carry out any activity that may breach financial crime laws.
You are responsible for checking the amount and destination of every deposit before confirming it. A transaction may be subject to processing checks, method-specific requirements, account verification or other restrictions. Spinjo Casino does not guarantee that every payment method will be available at all times. Third-party payment providers may apply their own terms, fees or processing requirements.
You should only deposit money that you can afford to lose. Gambling is entertainment and is not a way to make an income, repay debts or solve financial problems. You remain responsible for monitoring your balance, spending and play. Available account tools or limits may assist you, but they do not replace your responsibility to gamble within your means.
Withdrawals may be subject to account verification, payment checks, applicable game rules, minimum or maximum transaction requirements and other lawful conditions. Spinjo Casino may return funds through an approved method and may ask for further information where necessary to confirm your identity or the ownership of a payment account. You must ensure that your withdrawal information is accurate.
Game results are determined by the relevant game system and its rules. You are responsible for reviewing the instructions, stake information, result displays and any confirmation shown before placing a bet or participating in a game. A transaction may be treated as final once accepted by the system, subject to correction of an obvious error, technical issue or other circumstance permitted by applicable law.
Technical issues and incorrect balances
Although reasonable steps are taken to maintain a reliable service, interruptions, delays, software faults, network problems and other technical issues may occur. If a game or transaction is affected by a material error, Spinjo Casino may pause the relevant service, correct the error, void affected activity or take another proportionate step that is lawful and fair.
You must not exploit a fault, delay, pricing error or other technical weakness. If you identify a suspected error, stop using the affected feature and report it through the available support channel. Any balance displayed on the website should not be treated as final where it results from an obvious technical or administrative error.
4. Promotions and responsible gambling
Promotions, bonuses, free games and other offers are available only where expressly provided and may be subject to separate promotional terms. Those terms will explain eligibility, qualification requirements, expiry conditions, wagering or play requirements where applicable, and any restrictions on games, stakes or withdrawals. You should read the relevant offer terms before accepting or using a promotion.
Unless stated otherwise, promotions are intended for one eligible person and one account. Spinjo Casino may refuse, withdraw or amend an offer where there is evidence of misuse, collusion, duplicate accounts, automated activity, manipulation or a breach of the promotional terms. Any action will be subject to applicable law and the stated offer conditions.
Safer gambling
Spinjo Casino supports a safer approach to gambling. Before playing, set a personal budget and time limit, keep track of your activity and take regular breaks. Do not chase losses, borrow money to gamble, gamble when upset or rely on gambling to manage financial or personal difficulties.
- Use available deposit, spending, session or loss-management tools where offered.
- Consider taking a break or requesting account restrictions if gambling is becoming difficult to control.
- Do not gamble under the influence of alcohol or other substances.
- Seek independent support if gambling is affecting your finances, relationships, work, study or wellbeing.
- If you are concerned about another person's gambling, encourage them to seek appropriate help and avoid providing access to your payment methods or account.
You may request a self-exclusion or other account restriction through the available process. A restriction may limit access to the account and related services for the period selected or agreed. You must not attempt to bypass a restriction by creating another account. A request may not cancel activity that was already accepted, and any account balance or withdrawal will be handled under the applicable process and law.
5. Content, privacy and general legal terms
The website, software, text, graphics, logos, games and other materials are provided for your personal, non-commercial use. You must not copy, modify, distribute, sell, reverse engineer, interfere with, scrape or misuse any part of the service unless permitted by law or authorised in writing. You must also avoid introducing malicious code or using tools designed to disrupt the website or gain unauthorised access.
You are responsible for the device, internet connection, software and security arrangements used to access Spinjo Casino. The website may contain links or services provided by third parties. Those third parties may have separate terms and privacy practices, and Spinjo Casino is not responsible for matters outside its reasonable control.
Personal information is collected, used, stored and disclosed in accordance with the applicable Privacy Policy and relevant privacy laws. By using the service, you acknowledge that information may be processed for account management, identity verification, payment processing, security, fraud prevention, customer support, legal compliance and service improvement, as described in the Privacy Policy.
Liability and events outside reasonable control
To the extent permitted by law, Spinjo Casino is not responsible for loss caused by your failure to follow these terms, misuse of the website, inaccurate information supplied by you, unauthorised access resulting from your failure to protect account details, or events outside reasonable control. Nothing in these terms excludes, restricts or modifies any right, guarantee, warranty or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law.
Events outside reasonable control may include network or telecommunications failures, power interruptions, technical faults, cyber incidents, industrial action, natural disasters, public health events, changes in law and actions of third-party providers. Where such an event affects the service, Spinjo Casino may suspend or adjust the relevant feature until it can be operated safely and lawfully.
Complaints and governing law
If you have a question or complaint, please use the support or complaints process made available on the website. Provide enough information to identify the account or transaction and explain the issue clearly. Spinjo Casino may review account records, game information, payment records and other relevant material before responding. You should keep copies of important communications and transaction information.
These terms are intended to operate with the laws and regulatory requirements that apply to the service and to you. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a term immediately does not amount to a waiver of that term. Any dispute should first be raised through the available support process, without limiting any rights or remedies you may have under applicable law.
By continuing to use Spinjo Casino, you confirm that you understand these Terms & Conditions and agree to comply with them. If you are unsure about any part of the terms, stop using the service and obtain independent legal or financial advice before proceeding.
