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Cookies Policy

This Cookies Policy explains how Spinjo Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies do, the types of information they may collect, how they can support website security and performance, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.

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1. What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise your browser or device and remember certain information. Cookies can make a website work properly, help its operators understand how visitors use it, and support a more consistent experience when you return.

In this article

Spinjo Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and device or browser identifiers. For simplicity, this policy uses the word cookies to refer to cookies and similar technologies unless a different distinction is needed.

Some cookies are placed by Spinjo Casino, while others may be placed by service providers that support website functions. A cookie may be temporary and expire when you close your browser, or it may remain on your device for a longer period. The length of time depends on its purpose and settings.

Cookies do not usually contain information such as your full name or password in plain text. However, information collected through cookies may sometimes be linked with information you provide when using the website, such as account, transaction or customer service information. We handle personal information in accordance with our Privacy Policy and applicable requirements.

How cookies help the website

  • Keep pages, account areas and website features operating as intended.
  • Remember choices you make, such as language, region or display preferences.
  • Help maintain the security and integrity of accounts, sessions and transactions.
  • Measure website performance and identify technical problems.
  • Understand general visitor activity so that the website can be improved.
  • Support relevant communications and advertising where this is permitted and where the appropriate choices or permissions apply.

2. Types of cookies we may use

The exact cookies used on the website may change as features, suppliers and services change. The categories below explain the purposes for which cookies may be used. Not every cookie in every category will necessarily be active at all times, and a single cookie may support more than one purpose.

Strictly necessary cookies

These cookies support core website functions and may be required for the website to operate. They can help with navigation, account access, session management, fraud prevention, security controls, load balancing and the delivery of requested services. Because these cookies may be necessary, disabling them through your browser could affect access to some pages or features.

Functionality and preference cookies

Functionality cookies remember selections and settings so that the website can provide a more convenient experience. For example, they may remember certain preferences, keep a session active for an appropriate period or help present pages in a way that suits your device. If these cookies are disabled, some preferences may need to be entered again.

Performance and analytics cookies

These cookies help us understand how visitors use the website, including which pages are visited, how users move through the site and whether pages or features work as expected. The information is generally used in aggregated or pseudonymised form where practical. It may help us identify errors, improve usability, monitor performance and make decisions about future website improvements.

Security and fraud-prevention technologies

Cookies and related identifiers may be used to help detect unusual activity, protect accounts, reduce misuse, support verification processes and protect the website and its users. These technologies may consider information about a browser, device, connection, session or interaction with the website. They are not intended to replace other security measures, and no online system can be guaranteed to be completely secure.

Advertising and marketing cookies

Where used, marketing cookies may help measure campaigns, limit repeated advertisements, understand whether content is relevant and deliver advertising or communications based on general interests. These cookies may be set by Spinjo Casino or by advertising and marketing service providers. Their use may depend on your consent, available settings, your browser choices and applicable law.

Third-party cookies

Some website services may be provided by third parties, such as security, analytics, payment, customer support, hosting, advertising or technology providers. Those providers may use their own cookies or similar technologies in accordance with their own policies. We do not control every cookie placed by a third party, so you should review the relevant third-party information where available.

4. Information collected and how it is used

Depending on the technology and the way you use the website, cookie-related information may include your IP address, browser type, device type, operating system, approximate location, language, referring website, pages viewed, links selected, session dates and times, and information about errors or interactions. It may also include a unique identifier associated with a browser or device.

We may use this information to provide requested website functions, remember settings, maintain security, investigate suspected misuse, assess performance, understand general audience trends, improve content and features, support customer service and measure the effectiveness of communications. We may combine cookie information with other information where this is necessary for a legitimate business, security, legal or service purpose and is handled in accordance with our Privacy Policy.

We may retain information collected through cookies for as long as reasonably required for the relevant purpose, including security, record-keeping, dispute management, compliance and technical analysis. Retention periods may vary depending on the type of information, the service involved and any applicable requirements.

Some service providers may process information outside Australia or use infrastructure in other countries. Where this occurs, the relevant arrangements and safeguards are addressed through our privacy and supplier management processes, subject to applicable requirements. We do not use this policy to promise that every service or provider will operate in a particular country.

Privacy and responsible use

Spinjo Casino aims to use cookie-related information for clear and appropriate purposes. We take account security, privacy, fraud prevention and responsible gambling seriously. Cookie information may help us protect the website and identify activity that appears unusual, but it should not be interpreted as a complete record of your gambling activity or as financial, medical or personal advice.

You should avoid sharing account passwords, security codes or other confidential information with anyone. If you use a shared or public device, remember to sign out of your account and clear browsing data where appropriate. You should also keep your browser, operating system and security software up to date.

5. Changes to this policy

We may update this Cookies Policy when website features, technologies, service providers, business practices or legal requirements change. The updated version will be made available on the website and will show the date or other indication of its current status where appropriate. If a change is significant, we may provide additional notice or ask you to review your cookie choices again.

Your continued use of the website after an updated policy is published may indicate that you have read the updated information. Where consent is required for optional cookies, we will rely on the relevant consent process rather than treating continued browsing alone as consent unless this is permitted by applicable requirements.

Questions and privacy requests

If you have a question about this Cookies Policy, your cookie choices or the handling of information connected with cookies, please use the contact or support options made available through the Spinjo Casino website. Requests relating to personal information may be handled under the Privacy Policy and may require reasonable steps to verify your identity. We will respond in accordance with applicable requirements and the nature of the request.

This policy explains the general approach to cookies and similar technologies. It does not change any account terms, game rules, payment terms, responsible gambling settings, privacy commitments or other conditions that apply when you use Spinjo Casino.