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Responsible Gaming
Gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Spinjo Casino encourages players to make informed choices, set personal boundaries and take breaks whenever needed. This page explains practical ways to stay in control, recognise when gambling may be becoming harmful and find further support in Australia.
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Gamble for entertainment, not income
Online gambling involves financial risk. There is no guaranteed way to win, and past results do not predict future results. Games are designed for entertainment, and the outcome of a game may be determined by chance. A winning streak does not mean that another win is due, while a loss does not make a win more likely. Avoid treating gambling as an investment, a source of regular income or a method of recovering money that has already been lost.
In this article
Before you play, decide how much money and time you can reasonably spend without affecting your everyday life. Your gambling budget should come only from money left after essential costs such as rent or mortgage payments, food, utilities, transport, education, debt repayments and other commitments. Never use borrowed money, money needed for bills or funds set aside for someone else.
Simple habits that can help
- Set a budget before opening a game and do not increase it during a session.
- Decide how long you will play and use a timer or reminder to help you finish on time.
- Keep gambling separate from essential household money and important financial goals.
- Take regular breaks and avoid playing when you are tired, upset, stressed or under the influence of alcohol or other substances.
- Do not chase losses by increasing stakes or continuing to play after your planned budget has been used.
- Treat wins as part of the entertainment experience rather than money that must be won again.
- Keep your account secure and do not allow another person to gamble through your account.
- Talk openly with someone you trust if gambling is becoming difficult to manage.
You must meet the applicable minimum age requirement to use gambling services. In Australia, gambling is generally restricted to people aged 18 or over. Spinjo Casino does not support underage gambling. If you are concerned that a young person may access your account or device, use appropriate device, payment and account security controls.
Only access gambling services where permitted by applicable law. Your location and local rules may affect whether online gambling is available to you. You are responsible for complying with the laws that apply to your circumstances.
Tools to help you stay in control
Account controls can make it easier to follow a plan, particularly when you set them before you begin playing. The controls available through an account may vary according to the service, your location and applicable requirements. Read the relevant instructions carefully before confirming a setting, and remember that a control is most useful when it reflects a realistic limit that you are prepared to respect.
Budget and deposit planning
Where available, use deposit or spending controls to set the amount you can add or spend over a chosen period. Consider your weekly and monthly budget, not just the amount you can afford in one session. A limit should leave enough money for ordinary living expenses and unexpected costs. If you have reached your chosen limit, stop playing rather than looking for another payment method or account.
Time and session controls
Time reminders, session limits and planned breaks can help prevent longer play than intended. Set a reminder before starting, keep your device away when your session ends and avoid immediately returning to play after a break if you are feeling frustrated or focused on recovering losses. If you regularly lose track of time, consider taking a longer break or using a temporary account restriction.
Cooling-off and self-exclusion
A cooling-off period can provide a short break from gambling. Self-exclusion is a stronger step that restricts access for a selected period or until a further process is completed, depending on the arrangements available. If you choose self-exclusion, do not attempt to open another account, use another person's account or bypass the restriction. Consider asking a trusted person to support you while the restriction is active.
If you want to change or apply an account control, use the relevant settings or support channel made available by Spinjo Casino. Some requests may require identity or account checks. Restrictions may take effect according to the applicable process, so do not continue gambling while waiting for a requested limit, break or exclusion to be applied.
- Choose a limit or break that matches your personal circumstances.
- Confirm the setting and check when it begins and how long it lasts.
- Do not reduce, cancel or work around a restriction when you are feeling an urge to gamble.
- Review your activity from time to time and increase the level of support if your current controls are not enough.
Recognising when gambling may be harmful
Gambling-related harm can affect anyone, including people who gamble infrequently. It may affect finances, relationships, work, study, physical health and emotional wellbeing. A problem is not measured only by the amount of money spent. Gambling may be becoming harmful when it takes more time, attention or money than you intended, or when you feel unable to stop even though you want to.
Possible warning signs
- Spending more money or time gambling than planned.
- Trying to cut back or stop but finding that you cannot.
- Chasing losses or gambling to escape stress, sadness, boredom or other difficult feelings.
- Borrowing money, selling possessions or using credit to continue gambling.
- Hiding gambling activity, deposits, withdrawals or losses from family, friends or colleagues.
- Feeling restless, irritable or anxious when you try to take a break.
- Missing work, study, appointments, sleep or social activities because of gambling.
- Arguing with people close to you about gambling or its financial effects.
- Neglecting bills, responsibilities, health or personal care.
- Thinking about gambling during much of the day or planning the next opportunity to play.
- Returning to gambling soon after a loss with the aim of winning it back.
- Feeling shame, hopelessness or distress connected with your gambling.
You do not need to wait until a problem becomes severe before taking action. If any of these signs feel familiar, stop gambling for now and consider applying a break or self-exclusion. Review your bank and account activity, remove easy access to gambling funds and tell someone you trust what is happening. An honest conversation can make it easier to put practical safeguards in place.
If gambling is affecting your relationships or finances, consider speaking with an independent financial counsellor, health professional or gambling support service. In Australia, Gambling Help Online provides information, counselling and support options for people affected by gambling and for concerned family members. You can also seek assistance through your state or territory health and support services. Independent support is available even if you are not sure whether your gambling is a problem.
If you feel at immediate risk of harming yourself or someone else, stop gambling and seek urgent help through local emergency services or a crisis support service. Gambling losses are never more important than your safety. If you are supporting another person, listen without judgement, encourage professional help and avoid lending money to fund further gambling.
Our approach to safer gambling
Spinjo Casino aims to provide clear information so players can make informed decisions about gambling. We encourage responsible play and take concerns about gambling-related harm seriously. Our responsible gaming information is general in nature and is not a substitute for personal financial, legal, medical or counselling advice.
What players can expect
- Information about responsible gambling and available account controls.
- Support with questions about applying a limit, break or self-exclusion through the available service channels.
- Appropriate account and identity processes where required.
- A request for further information where activity raises responsible gaming concerns or where checks are necessary.
- Respectful handling of requests for help, account restrictions and self-exclusion.
We may take reasonable steps to protect players and support safer gambling, including asking questions about account activity, applying restrictions or declining an account request where permitted or required. These steps may involve checks under applicable rules and our account terms. We cannot guarantee that any tool will prevent all gambling-related harm, so personal boundaries and independent support remain important.
A practical personal plan
Write down your gambling budget and the maximum time you intend to spend before you play. Decide in advance what you will do if you reach a loss limit, feel an urge to chase losses or notice that gambling is affecting your mood. This may include logging out, blocking access to gambling websites, transferring responsibility for finances to a trusted person or contacting a support service. Keep your plan somewhere easy to see and review it regularly.
Responsible gaming is an ongoing choice, not a single action. A limit that worked previously may no longer be suitable if your income, expenses, health or personal circumstances change. Reassess your habits whenever your circumstances change, after a significant win or loss, or whenever gambling stops feeling enjoyable. If you are unsure what to do next, taking a complete break and seeking independent advice are sensible first steps.
For questions about available responsible gaming features, review your account options or use the support channels provided on the Spinjo Casino website. Please do not include sensitive financial or personal information in an unsecured message. For independent help, contact an appropriate Australian gambling support, health or financial counselling service.
